What would you discover if you played the role of a new visitor to your venue? Lisa Baxter explains the value of customer journey…

GDPR obligations go beyond direct marketing, so when it comes to managing commercial risk, what might you have missed, asks Debbie…

Do we know more about the worth of the arts than we did 30 years ago or have we been going in circles? Researcher Patrycja Kaszyns…

Has music become too pigeon-holed into distinct genres? Tony Haynes asks how we can truly promote cultural diversity when the oppo…

To improve the diversity of the workforce, arts organisations need to employ more young people from low-income backgrounds. Kate D…

Sara Whybrew explores the impact that the new T Level qualifications – an alternative to apprenticeships or A Levels –…

A hundred years after (some) women got the vote, they are still under-represented in creative and management positions in the arts…

With all the reliance on digital technology over the past decade, are arts organisations as digitally mature as they should be, as…

The Boosting Resilience programme is helping the sector develop new approaches to resilience based on creative assets and intellec…

As the Prosper programme comes to a close, Sarah Thirtle is convinced the sector would benefit from more business support.

Are problems of ethics in danger of making the arts unfundable? Michelle Wright addresses some uncomfortable questions.

At the heart of the debate about ethics in arts sponsorship and fundraising are questions about the moral obligation of the arts s…

With dynamic pricing already common practice in other sectors, Isabella Anderson examines what the arts can learn from the airline…

Confused about VAT? Uncertain about exemptions? Some of the tax rules can work to the advantage of arts charities, so don’t…

As circus becomes ever more daring and dangerous, Molly Nicholson reveals the challenges of producing it.

How can we make the arts an everyday experience for everyone? Michael Eades explains why he believes in the power of grassroots ar…

Asking your customers to ‘re-consent’ to contact from you could threaten your relationship, but Michael Nabarro sugges…

On the brink of the new funding year, Anne Torreggiani takes a whistle-stop tour of the improvements The Audience Agency is making…

Collaborating with international partners can be rewarding, but how do you start? Emma Crook shares her expertise, from making con…

The success of Hull’s year as City of Culture proves the arts have the power to transform lives. Martin Green says it’…

Artists from across Europe describe what it’s like to work in their country of origin – from the almost desperate situ…

How do we get to the point where we are truly collaborating? Debbie Richards describes a project that sought the benefits of colla…

Charities in England and Wales join Scotland in being able to convert directly to a charitable incorporated organisation. Mahmood…

Soft power can create a vibrant image of a country and give it a higher status in global networks. But what part does culture play…