How easy is it to make the transition from being a performer to becoming the chief executive of an arts organisation? Coreene Arch…

Messages to arts audiences tend to focus on getting people to attend, but do little to trigger the strong feelings that will creat…

Writing an audience development plan isn’t just a tick-box exercise – it’s a valuable process, says Anne Torregg…

For Joe Mackintosh the first three years of the Creative People and Places investment programme has passed in the blink of an eye…

Arts organisations are resourceful, collaborative, entrepreneurial and imaginative, but we must recognise that the long-term decli…

Too many arts venues take on ambitious building projects they can’t easily fund. Rebecca Morland shares some tips on how to…

What does a cultural network have to do – and be – to become strong, sustainable and effective? Four cultural professi…

It’s inevitable that you will get some bad reviews and customer complaints on social media, but how should you respond? Davi…

Arts organisations are increasingly diversifying their sources of income and for some that may require social investment to get an…

Steven Hadley shares his concerns about the shift towards hyperinstrumentalisation in arts policy, which is giving precedence to w…

To achieve true customer relationship management all marketing activities should be turned upside down, focusing much more on the…

Mahmood Reza offers a guide to a powerful approach to budgeting that links in to the indirect costs of carrying out a programme of…

Fans of touring companies are perfect customers – booking early and often in large groups. Sian Dudley reveals how a receivi…

How can social and cultural leaders make the most of each other’s knowledge and change lives for the better? Researcher Jean…

Some arts charities are unsurprisingly nervous about the new General Data Protection Regulation that comes into effect next year….

Are you certain you are reaching your widest possible audience through Facebook? If not, you may need to consider paid advertising…

Too many arts and cultural workers are wasting time wading through Google Analytics data. Sara Lock shares some tips on how to be…

Andrew Miller, a regular visitor to the Edinburgh Festival Fringe, shares his shocking experiences of inaccessible venues, poor se…

Be the person you want to be but also the person you should be: advice from Garry McQuinn to people starting their careers.

Is segmentation really the key to inclusivity and resilience? Oliver Mantell demonstrates how bespoke and off-the-shelf tools…

With only 1% of philanthropic giving going to the arts, Caroline McCormick shares her thoughts on how the sector can convince more…

What can you do if you are being bullied by a colleague but you need the work? Piers Jackson and Anne-Marie Quigg&n…

House of Illustration puts on ten exhibitions and turns over £1m every year – all without public funding. Colin McKenz…

Félicie Kertudo tells how she visited the South London Gallery to find out more about how it involves the local community in a ra…