Museum no-shows an ‘unintended consequence’ of reopening success
Some museums are nearly running at their post-Covid capacity. But "reopening doesn't mean recovery" as up to 40% of…
Some museums are nearly running at their post-Covid capacity. But "reopening doesn't mean recovery" as up to 40% of…
Some UK arts organisations have used the Covid crisis to "dramatically increase" income from donations, but the overall…
With indoor performances allowed to resume this weekend, how safe and successful have trial events been?
Cultural venues exempt from VAT will gain nothing from new rules meant to benefit the sector, while commercial operators will be s…
As we emerge from the chaos of the pandemic let’s focus on where we want to go, but remember there’s no single way to…
Huge public anger over ticketing companies’ foot-dragging approach to offering refunds for cancelled and postponed events co…
Innovative solutions to emerging problems are showing how much can be achieved right now, but getting operationally ready for the…
Ticket buyers fighting to claim refunds from ATG Tickets have found the company is not automatically refunding transaction fees, c…
Audiences like to feel personally responsible for bringing about positive change, says Sean Hanly, so giving them the chance to co…
New data from ticketing companies shows patrons “want to support the organisations they frequent”.
New research showing a 92% drop in ticket sales and revenue in a single day suggests income will continue to plummet.
Organisations visited more neighbourhoods, worked with more schools and made more money last year – but attendance is still…
Offering discounts? If you don’t have a reason for cutting prices and are inconsistent with your offers, don’t expect…
As new customers are more likely to buy high price tickets than existing customers, can we expect Pay What You Can schemes to deve…
Intuition can take you only so far. You’ll be more successful at retaining audiences and reviving lapsed attenders if you us…
More than 600 sector professionals have responded to ArtsProfessional’s survey looking at the delicate and emotive…
The popular misconception that price is the chief barrier to access to the arts has taken hold in the sector, while in reality, pr…
Visitor attractions are embracing innovative approaches to maximising sales and income. Debbie Richards explains the approach rece…
New research finds only 4% of bookings that included wheelchair access needs were made online, compared to 60% of all transactions…
What can you do if your event is approaching but your marketing campaign isn’t achieving its desired effect? If you’ve…
Previously criticised as “too posh for pop”, Arts Council England has voiced support for genres including rock and hip…
There are queues around the block for a chance to nab the Citizens Theatre's 50p tickets – an offer that’s availab…
Mobile ticketing is convenient for the customer and can open up new business opportunities. Innovations in the US signal a way for…
The Arts Council of Northern Ireland has reported that average ticket prices have risen above the rate of inflation over the last…