Does dynamic pricing actually benefit theatre producers or audiences? Steve Rich isn’t convinced.

Even small adjustments in pricing can boost ticket sales and increase revenues, explains Tim Baker.

If you only have one level of membership you’re missing a trick. Debbie Richards explains how Baker Richards helped Compton…

A new approach to box office management has shifted the revenue balance at Blackpool Grand Theatre firmly toward ticket sales and…

The Government is being called on to follow the example set by the New York State Assembly and crack down on the use of ‘bot…

AP asked arts organisations across the country for their top tips for using their box offices as effectively as possible. Here&rsq…

How can you make your box office a more powerful contributor to the success of your organisation and the happiness of your custome…

Meet your customers’ expectations of mobile responsiveness and you will be rewarded with loyalty. David Wright profiles two…

Online and mobile ticketing is the new normal. But the frustrations of ticket buyers – and box office staff – must be…

Your box office data could be key to unlocking a higher income stream from satisfied customers who are willing to pay more for you…

Giving its ticketing agents a direct link to its box office system is allowing the Royal Court Theatre to reach a wider audience,&…

Cutting-edge technologies are bringing about a box office data revolution. Andrew Thomas and Roger Tomlinson reveal how arts organ…

Views are invited on whether secondary ticket platforms are offering consumers sufficient information to allow them to make inform…

Sheffield Theatres was part of a regional consortium of box offices until it decided its audience development activities would ben…

An independent report has found significant problems in the ticket resale market, which both primary and secondary sellers must ad…

A new box office system has built a stronger link between London’s Dominion Theatre and its ticket agents, who can now sell…

When Exeter Corn Exchange had to become financially self-sufficient, its busier programme required a fully rounded box office mana…

To diversify income, Cambridge Live needed a simpler yet more versatile box office system. But would it be ready for the day the f…

What’s next in the fight against declining audiences and exclusivity in the arts? Clever pricing strategies are all well and…

A new, nimbler box office system has given Mercury Theatre the power to turn around a steady decline in ticket sales. Libby Penn e…

Revenues are growing, and staff and customers are happier since Regent’s Park Open Air Theatre moved its box office to a clo…

More theatre goers enjoyed a greater choice of productions in 2014, according to the first comprehensive analysis of sales data fr…

The Firestation arts centre in Windsor has increased revenues while avoiding a drop in audience numbers by using the ‘rising…

An independent review is examining the effect of new consumer protection measures on the online ticket resale market.